An Honest Shipt Review: What Every Mom Needs to Know

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Is Shipt grocery delivery worth the cost? I’m sharing my original experience, what I liked and didn’t like, updated membership pricing, and how my grocery delivery habits have changed. It’s perfect for those nights when you need ingredients and 30 minute dinners!

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Updated October 2026: I originally wrote this Shipt review when grocery delivery was still a relatively new convenience for our family. Since then, our routines have changed, and I haven’t needed a regular Shipt membership. I’ve also tried Walmart+ and used grocery delivery for special occasions, including getting groceries ready for a girls’ weekend. I’m keeping my original experience below, along with updated information about Shipt’s pricing and how the service works today.

Grocery shopping is one of those errands that doesn’t seem like a big deal until you’re trying to squeeze it between work, school pickups, kids’ activities, and everything else on your to-do list.

That’s exactly why I decided to give Shipt a try!

Shipt is a grocery delivery service that lets you order groceries from participating stores and have a personal shopper deliver them right to your door. At the time, the idea of skipping a trip to the grocery store sounded almost too good to be true.

But was it actually worth paying someone else to do our grocery shopping?

I wanted to know whether Shipt could save our family time without making our grocery bill significantly more expensive. And after trying it for myself, I had plenty of thoughts about the experience!

In this Shipt review, I’m sharing how the service works, what it costs, how substitutions and tipping work, and what I liked (and didn’t like) about having our groceries delivered.

 

[This post wasn’t sponsored by Shipt or anything. They have no idea who I am. I just wanted to share something that is new, popular, and useful for busy families! ]

My Personal Shipt Review

If you haven’t heard of Shipt before, it’s this grocery delivery service that is comparable to Amazon Prime. You pay a small annual fee and get free grocery delivery from some of your closest stores. Any delivery over $35 is free!

We started using Shipt in 2017. We were a little hesitant to use a grocery delivery service because we like to keep our weekly grocery bill under $110 for the week.  So we love to shop the sales ad! Since we meal plan, we traditionally only buy groceries that we need for the week. We were nervous about what would happen if we requested an item and discovered that it wasn’t in our delivery because the store didn’t have it on hand.

If you aren’t already a Shipt fanatic like we’ve turned into, I wanted to share a few of our biggest discoveries about Shipt with you.

Here is what I’ve learned since we started Shipt-ing.  [Can that be a word?]

What is Shipt?

Shipt is a grocery and retail delivery service that connects customers with personal shoppers. You select items from participating stores, choose an available delivery window, and a shopper picks up and delivers your order. Store availability and delivery options depend on your location.

Does Shipt charge more for groceries?

Here is my totally unscientific research on comparing Shipt to shopping at the store…

I buy the sales on Shipt. While they won’t always exactly match up with the store, I’ve found that I can build my meal plans for the week around their current sale ad.

Occasionally I’ve even found several items that were cheaper on Shipt than the store! I stock up on those items if it’s a great sale and we use the ingredient!

Generally, I notice that my grocery bill is about $5 more than if  I had gone to the store myself.

BUT…. (you knew it was coming!)

I actually save money by Shipt-ing.

You see, I’m notorious for picking up the new crunchy snack on an end cap. Or the fun new yogurt for the kids during the week. Those little items add up big time.

$$$$

With Shipt there is virtually zero impulse buying.

What if the store is out of an item?

This might be my favorite part of Shipt! Since you’re using the Shipt app, your shopper will notify you if something is out of stock. They will ask if they can substitute it for another brand instantly. All you need to do is reply to the text message with yes or no!

You won’t be left without a really important ingredient at the end of the trip.

What Is the Grocery Selection Like on the Shipt App?

I’ve used Shipt at our local Meijer store. In the past several months I have yet to find an ingredient not available for choosing inside the app! I was a bit cautious about choosing just general items, but really, they have an accurate inventory listing for brand names, generic names,  and spices. When it comes to fruit choices, you’ll choose the quantity needed, not the weight in pounds. #rookiemistake

How Are Your Groceries Delivered?

When you submit your order, you can add special notes in the delivery field that says “text me when you arrive.” While our shoppers have always texted us while they were checking out in the store, it’s always helpful to know when they arrive. If you have pets and want to put them away, or if you have a little one napping, you can catch them at the door before the doorbell rings!

Speaking from our experience, our shoppers always arrive carrying large tote bags full of our groceries. They always have our cold/freezer items inside of insulated bags. It’s a wonderful gesture.

As for where they drop off your groceries, you can request they set them inside your door or they will even take them into the kitchen!

Choose a comfort level that works for you.

 

 

How Much Does Shipt Cost?

Shipt currently offers a yearly membership for $99 or a monthly membership for $10.99. Members receive unlimited deliveries with no delivery fee on qualifying orders over $35. (Snag your Shipt membership here!)

However, that doesn’t mean every grocery order costs exactly what you’d pay in the store.

Depending on your membership, retailer, and location, you may also see service fees or differences between in-store and app prices. Tips are separate, too.

If you’re considering an annual membership, think about how often you’ll actually use it. A family ordering groceries every week may get more value from the membership than someone who only needs delivery a few times a year.

For occasional orders, I’d compare the total checkout price before committing to an annual plan.

Pricing checked October 2026. Visit Shipt’s current pricing page for the latest fees and promotions.

What Stores Does Shipt Deliver From?

Shipt works with participating grocery stores and retailers, including Target and other stores that vary by location. The easiest way to see your options is to enter your address in the Shipt app or website.

How Do I Contact Shipt Customer Service?

Shipt offers support through live chat, by email at support@shipt.com, or by phone at (205) 502-2500.

Is Shipt Worth It?

I think Shipt can be worth it when grocery delivery consistently saves you time and reduces the number of errands you’re juggling.

For our family, it was especially helpful during a busy season. Today, I don’t need a regular membership, but I still appreciate grocery delivery for travel, gatherings, and those weeks when I don’t want an extra errand.

Do You Have to Tip Shipt Shoppers?

Tipping isn’t required, but it is appreciated. When I used Shipt regularly, I generally tipped $12–$20 for orders of $120 or less.

Shipt currently allows tips at checkout, after delivery, or in cash. According to Shipt, 100% of tips go to the shopper.

 

 

Do I Receive a Receipt?

Once your shopper marks your order as delivered, you will receive a receipt from Shipt. You will see the items you requested, the quantity requested, and how many were fulfilled. However, this is not a receipt from your grocery store. None of the items have a grocery store dollar value next to them, they only have the Shipt charged value. For that reason, we’ve only ever purchased items that we typically would never return.

Once your order is complete, you’ll be asked to rate your shopper and provide feedback. We’ve always had wonderful experiences with our shoppers so I try to rate them in case there is a review process.

 

Target Shipt Reviews

Did you know you can use Shipt for more than just groceries? Target is a great example!

I still love a good Target run, but I’ve also learned how convenient it is to have something delivered when you can’t make it to the store.

During a recent business trip, I realized the top I’d packed for an event wasn’t going to work out as planned. And, of course, I didn’t have a rental car!

Instead of trying to figure out how to get to the nearest Target, I used Shipt to order a replacement top and have it delivered right to my hotel.

It was one of those moments when paying for delivery was absolutely worth the convenience!

You can also shop for everyday essentials, kitchen items, seasonal decorations, and other Target finds through Shipt. Just keep in mind that product availability depends on your local store.

 

My Final Thoughts: Would I Use Shipt Again?

Yes, I would!

Even though I haven’t needed a regular Shipt membership in years, I still think grocery delivery can be a wonderful convenience for busy families.

When I originally started using Shipt, it helped us manage some very full weeks. I loved being able to skip a grocery store trip and spend that time doing something else.

Today, our routines are different. I’ve used Walmart+ and have found that grocery delivery is especially helpful for travel and special occasions, rather than something we need every week.

So would I recommend Shipt?

If grocery shopping is taking up time you don’t have, it’s absolutely worth considering. Just compare the membership cost, fees, and available stores before deciding.

And if you only need grocery delivery occasionally, that’s perfectly fine, too. Sometimes the best convenience is simply having the option when you need it.

 

 

 

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